Compare ticketing platforms
Picking a ticketing platform for your show? Here's how the platforms we hear about most often stack up - including which ones sync automatically into WedScan. We built WedScan around TicketSpice first, and it's still what we recommend, but the numbers below are the same ones you'd find on each platform's own site.
Integration & fees
| Our pickTicketSpice | Eventbrite | Humanitix | Tix123 | SimpleTix | |
|---|---|---|---|---|---|
| Works with WedScan | Full integration — real-time sync | Beta — real-time sync (2 webhooks per show) | Beta — scheduled + manual sync (Humanitix offers no webhooks) | Not supported — no automatic sync | Not supported — no automatic sync |
| Ticketing fee | $0.99 flat per ticket ($0.49 under $5 or at the door); free tickets are $0 once you've run one paid event | 3.7% + $1.79 per ticket | 5% + $1.29 per ticket (3.9% + $1.29 for nonprofits) | Not published — quote only | $0.79 + 2% per ticket (capped at $9.99) |
| Card processing | 2.9% + $0.30, charged separately (1% with your own processor) | 2.9%, bundled into the fee above | Included in the fee above | Not published | ~2.9% + $0.30, charged separately |
| When you get paid | Weekly, as sales happen — no need to wait until your show is over | Held 3 days after your show ends for a first event — faster options unlock after that | 2–5 days after your show ends, plus 1–3 days to transfer | Not publicly documented | Immediate — goes straight to your own Stripe/Square/PayPal, never held |
| Monthly or setup fee | None (a custom-domain checkout is a $150/yr add-on) | None (custom pricing available for high-volume organizers) | None | Not published — quote only | None (an optional $49/mo plan lowers the per-ticket rate) |
Flexibility & control
| Our pickTicketSpice | Eventbrite | Humanitix | Tix123 | SimpleTix | |
|---|---|---|---|---|---|
| Who can pay the fee | Buyer or organizer — your choice | Buyer by default; organizer can absorb it | Buyer by default; absorb, split, or accept as a tip | Organizer can absorb it (Professional tier) | Buyer, organizer, or a custom markup |
| Set, markup, and keep your own fee | Yes — a separate fee on top of theirs, kept as your own revenue | No — only controls who pays Eventbrite's fee | No — same, only controls who pays Humanitix's fee | Not documented in enough detail to confirm | Yes — a Custom Fee that goes entirely to your own payment processor |
| Branded checkout | Fully re-skinnable; custom domain for $150/yr | Colors/fonts only — stays on eventbrite.com, no custom domain | Embeddable widget on your own page, not a custom domain | Branded subdomain (yourshow.tix123.com) plus sponsor banners | Embeddable widget on your own page, not a custom domain |
| Custom registration questions | 40+ field types, with conditional logic | Yes — per-ticket or per-order questions | Yes — scoped per ticket type | Not clearly documented | Yes — several field types |
| Meta (Facebook/Instagram) ads tracking | Native Pixel + Conversions API, with 4 supported event types | Native Pixel + Conversions API (domain is Eventbrite's, not yours) | Native Pixel; server-side Conversions API needs a third-party bridge app | Not publicly documented | Pixel via manual code-paste on two pages, no built-in Conversions API |
Advanced ticketing features
| Our pickTicketSpice | Eventbrite | Humanitix | Tix123 | SimpleTix | |
|---|---|---|---|---|---|
| Purchase protection for attendees | Yes — optional buyer add-on via PurchaseProtection.com (US only) | Yes — via FanShield, but mobile-web checkout only right now | Yes — via Xcover, invite-only and AUD/NZD/GBP events only (not USD) | Not publicly documented | Not offered |
| Timed entry | Yes — dedicated Timed Entry page type, per-slot capacity caps | Yes — dedicated timed-entry event type | Yes — date/time selector for multi-slot events | Yes — time- and entrance-based scanner rules | Yes — per-slot capacity, buffers, self-service slot changes |
| Independent timeslot per ticket level | Yes — each ticket level can have its own independent time slots | Yes — ticket types can be restricted to their own custom slots | Yes — a ticket type can override the event's date/time/location entirely | Not publicly documented | No — time slots are shared across every ticket type at an event |
| Chargeback protection (additional cost) | Yes — an optional 1% fee on all tickets waives the $15/incident fee and keeps you the ticket revenue | No paid add-on — handled as standard service when Eventbrite is the merchant of record | No — organizers actually reimburse Humanitix for chargeback-related fees | Not publicly documented | No paid add-on — just a free dispute-evidence tool |
| Dynamic pricing | Yes — price can change by date, inventory, quantity, or form answers | Yes — up to 10 automatic price-change rules per ticket type | No — fixed tiered pricing only, no demand-based pricing (a deliberate stance) | Not publicly documented | Partial — time-based tiers for reserved seating only, not general admission |
| Advanced conditional logic | Yes — show/hide or require questions and add-ons based on prior answers | Partial — one level of follow-up question, not multi-step branching | Yes — conditional checkout questions, scoped per ticket type | Not clearly documented | Not found in their documentation |
| Multiple price points per ticket level | Yes — one ticket level, several prices (e.g. Adult/Senior/Child) sharing inventory | No — separate ticket types per price tier instead | No — separate ticket types per price tier instead | Unclear — marketing copy suggests separate ticket types, not shared price points | No — separate ticket types per price tier instead |
Email marketing
| Our pickTicketSpice | Eventbrite | Humanitix | Tix123 | SimpleTix | |
|---|---|---|---|---|---|
| Automated sequences (drip campaigns) | Yes — Drip Campaigns, up to 20 time-triggered emails. Currently free (no fee) | No — one-off or scheduled sends only, no multi-email automated sequence | No — single-event service emails only, no sequences at all | Not publicly documented | No — the only automated email is the one-time pre-event reminder |
| Winback emails (abandoned-cart recovery) | Yes — Winback Emails, sent when checkout is abandoned. Also currently free | No documented native abandoned-cart recovery email | Yes — automatic and free, enabled by default, sent a few hours after an incomplete checkout | The only automated email tix123 documents — triggered for abandoned/incomplete purchases | Yes — automatic and free, sent 20 minutes after checkout is abandoned |
| Past-attendee remarketing | Yes — Drip Campaigns and Email Blasts both reach past attendees | Partial — you can import past attendees into a new event's list, but no one-click native targeting | No native way at all — only via a one-way Mailchimp sync of buyers who opted in | Not publicly documented | Manual only — a one-off blast, or a real Mailchimp push integration for automation |
| Pre-event reminder emails | Yes — scheduled, customizable timing | Yes — automatic 48 hours before, editable | Manual — not automatic by default, but can be scheduled | No — its only automated email targets abandoned carts, not confirmed ticket holders | Yes — automatic, default 1 day before, adjustable |
| Segmentation options | Ticket level, event/registration date, contact tags — no custom-question filtering | Past attendance, ticket type, "engagement level"/"lifecycle stage" — no custom questions | Ticket type and order selection only, scoped to a single event | Not publicly documented | Check-in status and ticket type — real segmentation lives in Mailchimp once synced |
| Email design tools | No drag-and-drop editor or template library | Templates auto-pull event details/branding; a drag-and-drop builder is referenced but unconfirmed | Basic text editor with templates or a blank canvas, no drag-and-drop builder | Not publicly documented | 9 editable templates, a structured text/HTML editor — no drag-and-drop builder |
| Open/click analytics | No open rate — shows clicks and revenue-per-email when order tracking is on | Yes — real-time opens, clicks, and revenue attribution | None at all — explicitly not supported | Not publicly documented | None natively — only available once synced to Mailchimp |
| Cost | Email Blasts and Dynamic Emails are $0.02/recipient; Drip Campaigns and Winback are free. A per-ticket fee optionally unlocks everything unlimited on a 3-year contract | Free on every plan — daily send-volume cap scales with plan tier | Free, but scope is extremely limited (one event, 14 days) | Not publicly documented | Free — real functionality comes from the also-free Mailchimp integration |
Check-in, support & reputation
| Our pickTicketSpice | Eventbrite | Humanitix | Tix123 | SimpleTix | |
|---|---|---|---|---|---|
| Native check-in app | Yes — offline scanning with auto-sync | Yes — Eventbrite Organizer app | Yes — free, multiple scanners stay in sync | Yes — tix123: Scan | Yes — bulk/contactless, Bluetooth scanner support |
| Customer support | Live chat, email, phone — the top-rated support of this group | Chatbot/email for most accounts; phone is sales-only | Live chat, email — reviewed as fast and personal | 24/7 live chat, phone, and email claimed | Email, phone, live chat — no guaranteed response time |
| Review rating | 4.8 / 5 (Capterra, 104 reviews) | ~4.3–4.6 / 5 (G2/Capterra); ~1.2 / 5 on Trustpilot | Positive sentiment, but low review volume | Almost no independent reviews to go on | 4.8 / 5 (Capterra, 77 reviews) |
| Best for | Self-serve producers who want flat pricing and full brand control | Events that want Eventbrite's own ticket-buyer marketplace | Producers who want their ticket fees to support a social cause | Larger consumer/trade shows already on MicroSpec's platform | Small-to-mid nonprofits, schools, and community events |
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Fees and features verified against each platform's own site as of September 2026 - ticketing pricing changes often, so confirm current numbers on the platform's own pricing page before you commit. Fee structures aren't all built the same way: some platforms bundle card processing into the number they publish, others charge it separately, so the raw per-ticket figures above aren't perfectly apples-to-apples on their own.
Why we recommend TicketSpice
It's not just what we integrate with most deeply - it's what we use ourselves. Every show Affinity Wedding Expos runs goes through TicketSpice, so we're trusting it with our own events before we ever recommend it to you.
WedScan was built around TicketSpice from day one, so it's the only platform with a real-time integration that's fully out of beta - one webhook per show gets you real-time sync, proven across hundreds of real shows. Beyond that, it's a flat per-ticket fee instead of a percentage, there's no monthly cost, and reviewers consistently rate its support as the best of the group. It won't be the right fit for every show, but it's where we'd start.
A few of its features aren't matched anywhere else on this page, either: built-in cashless/RFID payment terminals, native SMS marketing, and attendee data enrichment. They're optional paid add-ons, not bundled in for free, but they're built into TicketSpice directly - none of the other four platforms here offer them at all, so you'd be stitching in a third-party tool to get the same thing.
Eventbrite and Humanitix both sync into WedScan too - Eventbrite in real time once its two webhooks are set up, Humanitix on a scheduled sync since it has no webhook support at all. Tix123 and SimpleTix aren't connected to WedScan yet, so a show on either of those platforms means no automatic sync - you'd be entering attendees by hand.
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